Friday Fast Tip: Knowing your business

If you are leading an organization, you don’t have to be an expert in everything that happens within it, but you do need to know your business. Take time to learn about each department that reports to you – their successes and pain points. Meet with key players, ask to be briefed, read related materials, and so on. Essentially, you want to always be able to answer the question, “What’s that about?”

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